Joo Casino is an online betting site that is owned and operated by Direx N.V., and is replacing the Princess Star Casino brand. The site was launched in 2017 and offers the same software set that the Princess Star brand had. This means that Joo Casino is an excellent site to play at and I highly recommend you check them out.
Casino Info
📌 Jurisdiction
Curaçao (GCB)
💰 Min Deposit€5 (Siru)/€20
Minimum Desposit GradeA++
💸 Min Withdrawal€20
Minimum Withdrawal GradeB--
⏱️ Cashout TimeKYC: 72 hours; Pending time: 0-24 hours; E-wallets: up to 24 hours; Credit/Debit Cards: 1-3 business days; Bank Transfer: 5-7 business days
5% for Blackjack, Video Poker, Baccarat, Poker and Roulette
100% for Slots
Note:
The minimum deposit is 20 €/$. You can use bonus code CANDY while making one of your deposits this day to get a bonus of 60% on its amount and up to 500 €/$.
If you’re a Blackjack player, there are quite a few options to choose from, including European and Classic versions. Also, Blackjack variants such as Double Exposure, Pontoon, Spanish 21 and Super Fun 21 are also available.
There are quite a few Video Poker games accessible to players. They include Aces and Eights (1 hand and multi-hand), All Aces, Bonus Deuces Poker, Bonus Poker, Bonus Poker Deluxe, Deuces Wild (1 hand and 4-100 hands), Double Bonus Poker, Double Double Bonus Poker, Double Joker, Jackpot Deuces, Jacks or Better, Joker Poker, SupaJax and Tens or Better.
Responsible gaming is addressed using a dedicated page on the Joo website. This page isn’t as comprehensive as some others I’ve seen, but it’s still good to see it here. The site has cool off, self-exclusion, and other policies meant to limit problem betting activities, and there’s also info on combatting underage betting.
Customer support is available through live chat and email. The rep I contacted picked up on the chat relatively fast, and they were able to answer my general bonus term questions, which is about all I expect from the support at any site. I would have liked to see more options available, but I won’t complain too much as the help was generally available.
Security is addressed using 128-bit SSL encryption, which is what all reliable casinos are using these days. For those who don’t know, SSL encrypts data as it gets transferred between your computer and the casino’s servers, and keeps it from being intercepted by outside parties. This is a good thing and I’m happy to see it implemented here.
Terms and Conditions, Banking
I took a look at the terms and conditions at Joo Casino and couldn’t find anything misleading or unfair toward players.
The banking system at Joo is pretty solid, as the site offers deposits and withdrawals through Bitcoin, Zimpler, Paysafecard, Visa, MasterCard, Maestro, Skrill, Neteller, Sofort, and more. The casino pays winnings very quickly, with Bitcoin coming through almost instantly, while other eWallets are paid out within 24 hours. There is a $4,000 weekly withdrawal limit on winnings, or 4 Bitcoin, which is currently trending higher than the $4k limit on other methods.
There is a huge library of slots on offer at Joo Casino, with the site offering more than 670 games as of the publication of this review. These games include licensed and unique properties spanning classic and video slots. There are also some progressive jackpots on offer.
Comp Point Program
There is a VIP program in place for players who wager large amounts of money in the casino, but I couldn’t find any information on a comp program.
Licence Information
Joo Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Joo Casino does not accept players from the following countries: Afghanistan, Alabama, Aland Islands, Alaska, Albania, Alderney, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Arizona, Arkansas, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, California, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Colorado, Comoros, Congo, Congo Democratic Republic, Connecticut, Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curacao, Czech Republic, DC, Delaware, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Florida, French Polynesia, Gabon, Gambia, Georgia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Hawaii, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, Idaho, Illinois, India, Indiana, Indonesia, Iowa, Iran, Iraq, Isle of Man, Israel, Jamaica, Jersey, Jordan, Kansas, Kentucky, Kenya, Kiribati, Korea, Democratic People's Republic of, Korea, Republic of, Kyrgyzstan, Laos, Latvia, Lebanon, Libya, Liechtenstein, Lithuania, Louisiana, Macau, Madagascar, Maine, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Maryland, Massachusetts, Mauritania, Mauritius, Michigan, Micronesia, Federated States of, Minnesota, Mississippi, Missouri, Moldova, Monaco, Mongolia, Montana, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nebraska, Nepal, Netherlands, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Carolina, North Dakota, North Macedonia, Northern Mariana Islands, Ohio, Oklahoma, Oman, Ontario, Oregon, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Pennsylvania, Philippines, Pitcairn, Poland, Portugal, Rhode Island, Romania, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Senegal, Serbia, Seychelles, Singapore, Slovakia, Solomon Islands, Somalia, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Tennessee, Texas, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, United States, United States Minor Outlying Islands, Utah, Uzbekistan, Vanuatu, Vatican, Venezuela, Vermont, Viet Nam, Virgin Islands, British, Virgin Islands, U.S., Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, Zambia and Zimbabwe.
Other Products
In addition to standard casino games, Joo Casino also has a full live dealer casino that it offers to its players.
Player Issues
There are no known player issues pertaining to how Joo Casino conducts its operations.
Wizard Endorsement Status
Joo Casino has not earned endorsement from the Wizard of Odds.
User reviews marked with this logo are syndicated from
LCB.org
Sebastien LacroixMay 22, 2025 16:33
3.7 / 5
Liked It
Great place. Smooth experience thru playing, depositing and withdrawing.
Have more than enough games !
Te-Rina Gregory-HawkeMarch 9, 2025 09:55
5 / 5
This casino often sends out telegram drops and it helps keep audience engaged and actively depositing out of good faith and trust building loyalty
sarahWijayFebruary 11, 2025 17:05
3.6 / 5
Liked It
If you love slots, you’ll feel at home here. The variety is insane, and they keep updating their collection. But they need to remove outdated Flash games and add some exclusive slots to stand out.
AntonyNoJanuary 14, 2025 16:19
0.5 / 5
I do not recommend this casino.after 1 deposit, I won $ 500, but they did not accept my documents for 8 days, namely a bank statement with all the necessary data and even a QR code for authentication. I wrote several complaints on various forums, but they did not respond to me for a long time.
I do not recommend this casino.after 1 deposit, I won $ 500, but they did not accept my documents for 8 days, namely a bank statement with all the necessary data and even a QR code for authentication. I wrote several complaints on various forums, but they did not respond to me for a long time. because of this, as I understand it, my bonuses were turned off . and this is despite the fact that I had only 1 deposit. I don't recommend it, in my opinion it's a hoax.
Was a pretty decent casino up until the point they decided to block me from receiving bonuses. I now have available RCP that I can't use due to the casino not allowing me to spend them. I find this to be quite annoying. And won't go back.
bry60195October 29, 2024 19:06
3.1 / 5
Average
I found that it was just ok. I only have won small amounts not even worth withdrawing.
PressarionsOctober 26, 2024 14:03
Liked It
Nice casino! Fast withdrawal of winnings, support works at a high level. Large store of goods for loyalty points, no deposit free spins every week.
mead0wleaMay 5, 2024 10:28
Awesome
I have been playing at Joo for about 7 years and this casino has been good to me. They have a large selection of games and also crypto depositing options. The customer service is very helpful and they send me free spins once a week or so.
I have been playing at Joo for about 7 years and this casino has been good to me. They have a large selection of games and also crypto depositing options. The customer service is very helpful and they send me free spins once a week or so. I haven't won from the free spins but I feel like if you deposit at a casino and they send free spins then you make your customers love you more and you feel appreciated and more inclined to deposit again. Lots of casinos don't send depositors free spins which is at a loss for them I feel. Verification is fast and payouts are quick too. The customer service is great and friendly. Joo is one of the top Dama casinos and I am happy to play there and trust they're not predatory or harmful to gamblers via terms and conditions or predatory wager requirements. Highly recommended from me
Used to be awesome with fast withdrawals and an overall good performance, including decent loyalty bonuses and cashback. But something changed in the last couple of weeks months and even their response time in live chat became bad
Risto111March 13, 2024 12:07
3.9 / 5
OK
Good games and fast answers from support. However, I didn't find luck here. I will play again and maybe someday I will won something
Comments: 43
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User reviews marked with this logo are syndicated from LCB.org
3.7 / 5
Liked ItGreat place. Smooth experience thru playing, depositing and withdrawing. Have more than enough games !
5 / 5
This casino often sends out telegram drops and it helps keep audience engaged and actively depositing out of good faith and trust building loyalty
3.6 / 5
Liked ItIf you love slots, you’ll feel at home here. The variety is insane, and they keep updating their collection. But they need to remove outdated Flash games and add some exclusive slots to stand out.
0.5 / 5
I do not recommend this casino.after 1 deposit, I won $ 500, but they did not accept my documents for 8 days, namely a bank statement with all the necessary data and even a QR code for authentication. I wrote several complaints on various forums, but they did not respond to me for a long time.
I do not recommend this casino.after 1 deposit, I won $ 500, but they did not accept my documents for 8 days, namely a bank statement with all the necessary data and even a QR code for authentication. I wrote several complaints on various forums, but they did not respond to me for a long time. because of this, as I understand it, my bonuses were turned off . and this is despite the fact that I had only 1 deposit. I don't recommend it, in my opinion it's a hoax.
Read more3 / 5
AverageWas a pretty decent casino up until the point they decided to block me from receiving bonuses. I now have available RCP that I can't use due to the casino not allowing me to spend them. I find this to be quite annoying. And won't go back.
3.1 / 5
AverageI found that it was just ok. I only have won small amounts not even worth withdrawing.
Nice casino! Fast withdrawal of winnings, support works at a high level. Large store of goods for loyalty points, no deposit free spins every week.
I have been playing at Joo for about 7 years and this casino has been good to me. They have a large selection of games and also crypto depositing options. The customer service is very helpful and they send me free spins once a week or so.
I have been playing at Joo for about 7 years and this casino has been good to me. They have a large selection of games and also crypto depositing options. The customer service is very helpful and they send me free spins once a week or so. I haven't won from the free spins but I feel like if you deposit at a casino and they send free spins then you make your customers love you more and you feel appreciated and more inclined to deposit again. Lots of casinos don't send depositors free spins which is at a loss for them I feel. Verification is fast and payouts are quick too. The customer service is great and friendly. Joo is one of the top Dama casinos and I am happy to play there and trust they're not predatory or harmful to gamblers via terms and conditions or predatory wager requirements. Highly recommended from me
Read more3.6 / 5
Used to be awesome with fast withdrawals and an overall good performance, including decent loyalty bonuses and cashback. But something changed in the last couple of weeks months and even their response time in live chat became bad
3.9 / 5
OKGood games and fast answers from support. However, I didn't find luck here. I will play again and maybe someday I will won something