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Betpukka Review
3Show CommentsPlayers from Poland are not permitted at Betpukka.
Ratings from trusted portals
3Show CommentsBetpukka has ceased its operations for the time being.
Introduction
Betpukka is an internet betting platform run by Radon B.V. based in Curacao. It primarily caters to Indian players, but individuals from various parts of the globe can also join in the fun. While the site boasts several appealing features, there are some drawbacks, including slow banking processes and subpar customer service. If you're located in India and searching for a welcoming online betting venue, this could be a reasonable option to consider.
Casino Info
Bonuses
Here’s a compilation of the current promotions available at Betpukka Casino.
Software Providers
Betpukka is powered by Net Entertainment , 1x2gaming , ELK Studios , Evolution Gaming , Genesis Gaming , Habanero Systems , Oryx , playson , WM , Endorphina , Wazdan , Realistic Games , GameArt , BetConstruct , Pragmatic Play , Red Tiger Gaming , ZEUS Services , LuckyStreak , Red Rake Gaming , Fugaso , Spadegaming , Fazi , Amusnet Interactive The gaming platform offers a variety of options including Multi Slot Casinos, omi-gaming, Tom Horn Gaming, Genii, Spigo, PlatinGaming, Mr Slotty, MGA, Golden Hero, and Peter And Sons, allowing you to enjoy games directly through your web browser without needing to install any software. The site is user-friendly and visually appealing, particularly for older users. There is full support for mobile devices, enabling gambling on smartphones or tablets.
Double Exposure
 Double Exposure |
Other Games
Betpukka hosts a collection of 109 additional games outlined below:
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Responsible Gaming, Customer Assistance & Safety Measures
The casino addresses responsible gaming through a pop-up section on its website. Although there is plenty of information offered, the responsibility largely falls on the players, and there are no visible options for setting account limits. I also noted the lack of links to organizations dedicated to responsible gambling, indicating a need for improvement in this area.
Customer support can be accessed via live chat and email. I inquired with a representative about the maximum withdrawal limits since none were specified. Unfortunately, I did not receive a clear response, and the answer took over six minutes to obtain. Overall, my experience with customer service was not satisfactory.
To protect user information, the casino employs SSL encryption, which has become a standard practice for any reputable website today. It is crucial to only engage with casinos that ensure data encryption to safeguard your personal information from potential theft.
Terms and Conditions, Banking
The terms of service at Betpukka appear to be standard, with no clauses standing out as unfair or detrimental to the players.
Banking options are acceptable, but the processing time for eWallet withdrawal requests can take as long as 72 hours, which is rather excessive. While the site does not publicly specify withdrawal limits, I would be surprised if such limits did not exist. Unfortunately, support was unable to provide any definitive answers.
Banking options at Betpukka
| Banking option | Deposit | Withdrawal | |
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MasterCard Credit | ||
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Skrill | ||
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NETELLER | ||
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Paysafecard | ||
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Visa Credit | ||
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Neosurf | ||
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Visa QIWI | ||
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Bitcoin | ||
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AstroPay Card | ||
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Litecoin | ||
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Ethereum | ||
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MuchBetter | ||
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Ripple | ||
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Tether | ||
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Google Pay | ||
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Premier Pay | ||
Slots
Betpukka offers a plethora of slot machines, featuring over a thousand games from developers such as Pragmatic Play, Playson, Red Tiger, 1x2 Gaming, and others. The slots come with diverse themes and features, including large progressive jackpots like NetEnt's Mega Fortune Mega. You can also enjoy these games on mobile devices, making it convenient to play anywhere.
Licence Information
Betpukka operates under a gaming license granted by the Curacao jurisdiction.
Countries not supported
Betpukka prohibits players from the following regions: Afghanistan, Alabama, Aland Islands, Alaska, Alderney, Anguilla, Antarctica, Antigua and Barbuda, Arizona, Arkansas, Armenia, Australia, Belgium, Bouvet Island, British Indian Ocean Territory, Bulgaria, California, Cape Verde, Cayman Islands, Christmas Island, Cocos (Keeling) Islands, Colorado, Congo Democratic Republic, Connecticut, Cuba, Curacao, Cyprus, Czech Republic, DC, Delaware, Denmark, Falkland Islands (Malvinas), Florida, France, French Guiana, French Polynesia, French Southern Territories, Gambia, Georgia, Germany, Greece, Greenland, Guadeloupe, Guyana, Hawaii, Heard Island and McDonald Islands, Hong Kong, Hungary, Idaho, Illinois, Indiana, Iowa, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Kansas, Kentucky, Korea, Democratic People's Republic, Libya, Louisiana, Macau, Maine, Malta, Martinique, Maryland, Massachusetts, Mayotte, Michigan, Minnesota, Mississippi, Missouri, Montana, Montserrat, Myanmar, Nebraska, Netherlands, Netherlands Antilles, Nevada, New Caledonia, New Hampshire, New Jersey, New Mexico, New York, Niue, Norfolk Island, North Carolina, North Dakota, Northern Mariana Islands, Ohio, Oklahoma, Ontario, Oregon, Pennsylvania, Philippines, Pitcairn, Poland, Portugal, Reunion, Rhode Island, Russia, Saint Helena, Saint Martin, Saint Pierre and Miquelon, Saudi Arabia, Serbia, Sierra Leone, Singapore, Slovenia, South Africa, South Carolina, South Dakota, South Georgia and The South Sandwich Islands, South Sudan, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Syria, Tennessee, Texas, Tokelau, Turkey, Turks and Caicos Islands, Uganda, United Kingdom, United States, United States Minor Outlying Islands, Utah, Vatican, Vermont, Virginia, Wallis and Futuna, Washington, West Virginia, Western Sahara, Wisconsin, Wyoming, Yemen, and Yugoslavia.
Other Products
Besides the standard offerings, Betpukka Casino includes a complete live dealer section, a dedicated poker room, and features their proprietary Talisman game for players.
Player Issues
Currently, there are no known player complaints regarding Betpukka's gaming practices.
Wizard Endorsement Status
Betpukka has not received any endorsement from the Wizard of Odds.
Betpukka Screenshots
Comments:3
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User reviews marked with this logo are sourced from other platforms. LCB.org
5/ 5
AwesomeThe bonus system experienced a temporary change where bonuses were issued manually instead of automatically due to a technical issue. This glitch has since been resolved, and now all players automatically receive a 100% match on their initial deposit. As a gesture of goodwill, your deposit has been returned, and an additional bonus will be credited to your account.
The bonus distribution faced a manual adjustment rather than an automatic one due to a glitch, which has now been corrected. All players will now enjoy an automatic 100% match on their first deposits. As an apology, your initial deposit has been refunded, and we will also add a bonus to your account as a sign of good faith. Although we are a newly established company, our team is highly skilled in the industry. We may encounter further issues as we grow, but we will always address them, as we have done in this instance. We appreciate your patronage and anticipate your return anytime. You have my direct email for any inquiries. And we extend our gratitude to LCB for highlighting this issue. What an impressive site!
Read more2.8/ 5
@sanchya - I’m sorry to learn about your experience at the casino. Could you please send me your username via private message and we shall get in touch with the Casino Representative.
0.1/ 5
I encountered issues immediately after registering, particularly when my bonus was not credited following my deposit. Initially, I thought it was fine since there was live chat you could use! however, when I inquired about the welcome bonus, the response I received was, \"Please contact support@betpukka.com,\" leaving me feeling frustrated and dissatisfied.
I faced problems right after signing up as my bonus wasn’t added following my deposit. I initially thought live chat would solve the issue, but when asking about the welcome bonus, the response was just to email support@betpukka.com. I was left feeling frustrated when I inquired about the purpose of having live support, and they had no answers. After waiting for assistance, I was told they couldn’t help me further and just reiterated to contact support@betpukka.com. I ultimately requested account closure, only to be told again to contact support@betpukka.com. No thanks.
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