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Bovada Statement
Introduction
On June 4, 2012, Bovada released a message regarding the delays in payment processing for the 'Wizard' websites. The complexities of moving money within this industry pose challenges, and we sincerely hope that players awaiting their withdrawals will remain patient. There have been reports of checks beginning to arrive, and I am optimistic that Bovada will resolve these issues shortly.
Bovada Players,We sincerely apologize for the delays in payments and fully recognize the challenges this may create both personally and financially for our players. It’s important to emphasize that this situation does not stem from a shortage of funds but rather from necessary adjustments related to changes in our payment processors. These measures are essential to establish a more secure and timely payment process in the future.
There are still several players who have been waiting over 30 business days for their funds. We are expecting to finalize these payments and update tracking information in players' accounts by the end of this business week. Our immediate goal is to reduce our processing timeframe to 25 days to accommodate those who have been informed of this updated timeframe, with a further aim of shortening it to 15 business days by the end of summer.
We understand that our players may not respond positively to this information, but we assure you that all account balances are secure and will be honored. We have a consistent track record of fulfilling our payment commitments.
We appreciate your understanding and support during these delays and are committed to resolving them at the earliest opportunity.
Bovada